A Brief Note On Effective Collaboration And Teamwork

A conflict within an organization occurs due miscommunications and differing beliefs, decisions, or actions. Conflicts can be very stressful and can create problems in the workplace if not resolved. Effective collaboration and teamwork are important for avoiding conflicts in any given organization or entity. A conflict that I have personally witnessed was at my mother’s doctor’s office that consisted of a primary care physician, specialist, nurse, and medical assistant. When my mother was receiving treatment and care for her various aliments at the doctor’s office, I noticed the conflicts among this group of health care providers. They were clearly not communicating well with each other. Hence, there was a lack of collaboration and†¦show more content†¦So, the endocrinologist said that as soon as the primary care physician was done seeing the other patient, she would inform the primary care physician about the blood tests and electrocardiogram. The primary care physician was done seeing her other patient and then it was my mother’s turn to get seen by her for a physical examination. The nurse took my mother’s vital and entered all her health information into the Electronic Medical Record system, including the medications and doses. The primary care physician performed a physical examination and discussed her treatments. The doctor’s diagnosis suggested that my mother also needed a urine test to check if she had any urine infection. We also told the doctor to check for hematuria (blood in urine). So, the doctor directed the nurse to do a urine test as well as an overall blood work. I started to notice the conflict from here when the nurse just drew her blood and got her urine, but did not do an electrocardiogram. The endocrinologist never told the nurse or the primary care physician about doing an electrocardiogram. They told us we were all done and so we checked out with the receptionist. We waited for about a week to hear about the test results. The medical assistant called us and only mentioned that there was no urine infection. When I asked her about hematuria, she said that they only checked for urine